The Enid News and Eagle, Enid, OK

February 16, 2013

Police offering Citizen Satisfaction and Safety Survey on EPD website

By Cass Rains, Staff Writer
Enid News and Eagle

ENID, Okla. — Those who want to have their voices heard by Enid Police Department have their chance.

An online survey was posted at the end of last month on the department’s official website and Facebook page.

The 14-question survey has been taken by about 120 people, so far. The survey includes questions that allow people to rate which crimes are most important to them, as well as their views of the police department’s performance.

The Citizen Satisfaction and Safety Survey will remain online for a few months. The results of the survey will help the department tailor services for the community and address concerns of residents.

“You always look at ways to improve and always look for ways to see how you are doing,” said EPD spokesman Capt. Jack Morris. “We hope those taking the survey are doing so with seriousness. We’d like for as much participation in this survey as possible.”

So far, citizens show they believe police should concentrate or focus their efforts on violent crime to make the city safer.

Nearly 80 percent of those who’ve taken the survey indicated violent crime was “critical” for police to focus on, as were the issues of narcotics and drunken drivers.

At the time the survey was posted, Chief Brian O’Rourke said he wanted the public’s opinion of the police department.

“We’ll hear from the vocal minority,” he said. “We’d like to hear from the silent majority.”

Initial feedback from the survey has been good, with a majority of those taking the survey rating the police departments at average to excellent.

Portions of the survey also ask for comments. Morris said all comments will be taken into account and discussed. The survey will  remain online for the next few months.

To take the survey, go to www.enid.org/police or www.Facebook.com/EnidPolice.