The Enid News and Eagle, Enid, OK

Local and State News

August 6, 2013

Health Department finds no deficiencies during NORCE inquiry

ENID, Okla. — An allegation of negligence leveled at Northern Oklahoma Resource Center of Enid was unsubstantiated, according to findings of an investigation released Tuesday.

Oklahoma State Department of Health was asked to investigate an allegation of lack of care and medical services at NORCE following the death of a resident there in June.


OSDH made an unannounced visit to the facility on the morning of July 25 and reviewed medical records for a 57-year-old client who had recently died, plus clinical records for another two clients who died within the past seven months.

Resident Amy “Lynette” Williams died on June 20.

According to the OSDH investigation, the unidentified patient named in the neglect complaint last had a physical in March and showed she had a number of ailments, including issues with the cardiovascular system, and she also had an acute renal failure in 2011.

The morning on the day she would be taken to the hospital, a nurse noted the client had a “zero” level of pain on a 10-point scale.

At 6:30 p.m. that night, a note to nursing staff suggested the client could be having a seizure. She had a low temperature and was given oxygen, the report states. Forty-five minutes later, she was taken to the hospital, where she died the next morning.

The OSDH investigation also notes the client’s death certificate indicates the cause of death as acute cardiovascular insufficiency, sepsis, respiratory failure and pulmonary edema. It also lists significant medical conditions present in the patient at the time of her death.

According to the report, licensed nurses were available on all shifts. OSDH interviewed nine staff members, including the medical director and director of nursing.

A Department of Human Services death review for Williams’ case still is pending and the results are not considered public records.

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