ENID — Many people of all ages have health care needs that frequently require the help of trained professionals. The home health field is a way for a number of them to receive the care they need while staying home.
Healthback is one of Enid’s home health agencies that offer services for anyone from infants to senior citizens.
“The majority of our patients end up being Medicare age,” said Darla Choate, Healthback regional manager for business development and a licensed home health administrator. Choate said a physician may order home health for anyone, however, not just senior citizens.
Healthback offers clients a variety of services including skilled nursing, certified home health aides, occupational therapy and speech therapy and they can provide a social worker. It also has a full-time physical therapist as part of its staff.
“We provide services to keep (patients) in a rehabilitative state ... to get their health back,” Choate said.
Healthback has been in Enid for more almost 10 years and offers many specialized services such as wound and cardiac care.
“Any specialty a physician might have, we try to have training in these areas,” Choate said. “We gear care to the patient’s specific needs. We do have a lot of nurses that have specialized training and certification, which helps us provide better care for the patients.”
Healthback has 31 locations across the state and a 20-person staff in Enid that includes a team of well-trained licensed professionals.
“We try to have local, hometown nurses in each of our agencies,” Choate said.
The commitment to having local nurses is one Healthback takes seriously because it helps establish trust with the patients, she said.
“People in the home aren’t going to let just anyone into their home,” Choate said. “We use local nurses. It (also) gives us a faster response time. We do have the nurse on call 24 hours.”
The circle of trust doesn’t end with the patient trusting the home health professionals who enter their home, said Choate. The physician also must trust the home health agency he or she recommends, and when the patient is pleased with the agency he or she also has more trust in the physician.
“It is a trust relationship,” said Choate. “We are a reflection of the physician when he gives the referral.”